The MTWD Customer Services Division (CSD) headed by its Acting Division Manager, Mr. Isidro Bulaqui, conducted a meeting on 05 January 2024 to present its operational plan. The meeting also aimed to instruct CSD employees and plumbers on its policies, tasks and functions. It was graced and attended by  General Manager Engr. Miller C. Tanguilan who reiterated the importance of CSD’s functions in accomplishing the mandate of the water district and thus, he encouraged the cooperation of everybody in carrying out efficiently their duties and responsibilities. Ms. Jocelyn De Jesus, Department Manager of the Finance and Administration Department also attended the consultative meeting.

During the said meeting, Mr. Bulaqui enumerated specific instructions during conduct of installation of new water service connections and in accomplishing job order services to ensure efficiency and to improve the system for records management. GM Tanguilan also stressed the importance of incorporating management control in the processes of the division particularly in the conduct of field activities and tasks.

The staff were grateful and appreciative that the District is continuously looking for ways to assist the plumbers in their work by procuring plumbing equipment and power tools, provision of service vehicles and protective gears and recruiting additional manpower.